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Project Team Summary:


Consultant ID: 1862


Availability: In stock


Work Experience:
Client Applied Project, MS-BA Program, Arizona State University, DRS (Dedicated Resource Scheduling Services) Call Center Employee Turnover
Accomplishments: Suggested our client company the guideline for new employees based on profiling analysis of current employees with text analytics skills and statistical descriptive analysis on the employees’ resumes and profile data. • Analyzed employees’ performances and applicants’ responses to ads to optimize ads content and improve interview questions. • Presented analysis findings and managerial to client company’s president and upper managers.

Marketing Analytics Project, Arizona State University, Market Segmentation project: Airport Satisfaction Survey Analysis
Accomplishments: Discovered key drivers of customer satisfaction from AUS airport’s customer survey data using factor analysis and regression in R. • Employed various clustering techniques to identify distinct customer segments and found segment-wise behavioral characteristics. • Reported and presented actionable managerial implications based on market segmentation analysis (Best evaluation score out of 30 project teams)

Intro to Enterprise Analytics, Arizona State Universit, Tableau Visual Analytics Project: Minneapolis Crime
Accomplishments: Created various data visualizations for Minneapolis 2010-2016 crime records data to analyze underlying info from the crime data: e.g., efficiency of investigation across different police station areas, time analysis for crime rates across precincts, seasonal pattern of crime types across multiple years, analysis for crime types depending on near neighborhoods. • Worked on a team and made several dashboards on Tableau to summarize the Minneapolis crime status in terms of precincts, neighborhood, time of the year, and types of crime.

Business Decision Models, Arizona State University, Optimization Modeling Capstone Project
Accomplishments: Suggested the optimum purchase strategy (e.g., models and amount) of car fleet, using optimization technique of Excel Solver, based on the client firm’ consideration factors, such as ratio of different models of cars, MPG, numbers of seats and trunk space. • Targeted lowering several types of yearly costs and adjusted the recommended plan based on the budget constraints.

People’s Republic of Cars, Office Assistant
Accomplishments: Communicated representatives of banks and credit unions via phone and email to build partnerships. • Conducted various administrative works (e.g., managing machine to copy and fax, carrying important files to post offices). • Gained knowledge of the auto industry and introduced the purchasing process to customers to better assist them in buying a car.

Companies/Brands Worked on:

MS, Business Intelligence and Analytics, W.P. Carey School of Business at Arizona State University, Honors: W.P. Carey GPO Merit Scholarship (GPA: 3.81/4.0)
BS, Data Analytics, W.P. Carey School of Business at Arizona State University, Honors: Dean’s List at W.P. Carey School of Business (GPA: 3.61/4.0)

W.P. Carey GPO Merit Scholarship Dean’s List at W.P. Carey School of Business