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Project Team Summary:


Consultant ID: 1876


Availability: In stock


Work Experience:
Capital One, Research Manager
Accomplishments: Directed all Partnership Research. Instrumental in the creation of new GM credit card; Improved customer communication and marketing for credit cards for Neiman Marcus, Saks Fifth Avenue, Costco among others; Customer Experience

Allianz Global Assistance, Director
Accomplishments: Created new Weather product. Improved online sales by 25%;

Capital One, Research Manager
Accomplishments: Helped in the development and customer experience for Sony Playstation credit card, including features and communications; New product development

Circuit City, Manager of Customer Insights
Accomplishments: All brand / advertising research- TV, Online, Direct; Customer Experience and Satisfaction; New brand development. Product development

Office Depot, Senior Manager of Market Research
Accomplishments: Directed all research- products, product categories, channels, branding / advertising; Customer experience and satisfaction; Content strategy

Companies/Brands Worked on:
Neiman Marcus, Saks Fifth Avenue, Costco, Sony, Playstation, MGM, REI, Bic, Office Depot, Capital One

PhD, Marketing Research, University of North Texas,
MBA, Business Administration, University of Texas, Tyler,
BA, Texas Tech University,

Special Skills:
New product / service development.

Statistical Modeling and data analytics.

Advertising and branding.

Marketing Strategy

Primary research- quantitative and qualitative.

Secondary Research / Business Intelligence

Project Management